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Search: Posts Made By: Betsy Black
Forum: Technology Discussion 04-24-2018, 02:41 PM
Replies: 1
Views: 5,279
Posted By Betsy Black
Hi Patrick, We have asked about having the...

Hi Patrick,

We have asked about having the section with remote access links restored to treehouse home page. I will open a ticket for you so we can let you know when they're back. Thanks!
Forum: Technology Discussion 03-22-2013, 08:54 AM
Replies: 17
Views: 7,691
Posted By Betsy Black
Microsoft Office will still be a requirement for...

Microsoft Office will still be a requirement for students entering in the fall of 2013, and we will make the software available to them either free or at a minimal cost (i.e., the cost of the install...
Forum: Technology Discussion 02-12-2013, 09:08 AM
Replies: 1
Views: 4,222
Posted By Betsy Black
If your professor is not using either Moodle...

If your professor is not using either Moodle (https://moodle.drew.edu/) or the K: drive (ATTIC) (https://uknow.drew.edu/confluence/display/STEL/DONUT+Unit+1+Network+Drives+K+Drive), you can save to...
Forum: Technology Discussion 05-03-2012, 10:22 AM
Replies: 3
Views: 4,304
Posted By Betsy Black
If you're just getting an undeployed c: drive...

If you're just getting an undeployed c: drive reimage with Microsoft Windows XP, it takes about 45-60 minutes barring any potential problems. Our hours are found at...
Forum: Lost and Found 03-30-2012, 09:47 AM
Replies: 1
Views: 852
Posted By Betsy Black
If it is a Lenovo Thinkpad, please email the...

If it is a Lenovo Thinkpad, please email the serial No. (Plus model and make No.) to eblack@drew.edu. Thank you.
Forum: Gripes 11-30-2011, 10:06 AM
Replies: 4
Views: 3,965
Posted By Betsy Black
Trash cannot be emptied until a backup has run...

Trash cannot be emptied until a backup has run overnight. If you are still experiencing quota issues, please launch the GroupWise client, click Tools > Check Mailbox Size. You can sort by size of...
Forum: Announcements & General Discussion 10-26-2011, 09:59 AM
Replies: 3
Views: 1,499
Posted By Betsy Black
Unfortunately, that isn't an option. We hope to...

Unfortunately, that isn't an option. We hope to have details of the offer soon!
Forum: Announcements & General Discussion 10-25-2011, 01:23 PM
Replies: 3
Views: 1,499
Posted By Betsy Black
No, but we will be offering a purchase program...

No, but we will be offering a purchase program soon for students who want to buy a Macbook or Macbook Pro at a reduced price. Please stay tuned!
Forum: Technology Discussion 10-21-2011, 09:31 AM
Replies: 4
Views: 3,848
Posted By Betsy Black
Yes. Please make sure you have all your data...

Yes. Please make sure you have all your data backed up in case there is a hardware issue and a system volume reimage is not sufficient. Call the help desk at x3205 if you have any questions.
Forum: Technology Discussion 10-19-2011, 10:21 AM
Replies: 1
Views: 1,923
Posted By Betsy Black
Can you please provide us with the following...

Can you please provide us with the following information that will help us troubleshoot W/L coverage in the dorms?

What is your room No.?

Is this your Drew computer or another computer? If the...
Forum: Technology Discussion 10-11-2011, 01:09 PM
Replies: 2
Views: 1,858
Posted By Betsy Black
If you bring it to the helpdesk, it can be...

If you bring it to the helpdesk, it can be replaced under the warranty.
Forum: Announcements & General Discussion 10-04-2011, 09:16 AM
Replies: 2
Views: 828
Posted By Betsy Black
I emailed Vasyl and learned that he found his...

I emailed Vasyl and learned that he found his Macbook.
Forum: Lost and Found 10-04-2011, 09:14 AM
Replies: 1
Views: 827
Posted By Betsy Black
I emailed Vasyl and learned that he found his...

I emailed Vasyl and learned that he found his Macbook.
Forum: Technology Discussion 09-30-2011, 09:38 AM
Replies: 4
Views: 3,848
Posted By Betsy Black
The Drew computer assigned to you is the senior...

The Drew computer assigned to you is the senior model Lenovo Thinkpad T400 that has not been reimaged since you received it in 2008. That means it is still running Windows Vista, which CNS stopped...
Forum: Technology Discussion 08-18-2011, 09:00 AM
Replies: 1
Views: 1,626
Posted By Betsy Black
You can purchase a new battery through the...

You can purchase a new battery through the Computer Store, x3317 or at compstore@drew.edu. We are in the midst of preparing for computer handout next week, so please leave a message and someone will...
Forum: Announcements & General Discussion 07-29-2011, 12:45 PM
Replies: 3
Views: 1,156
Posted By Betsy Black
There are instructions for setting up Drew email...

There are instructions for setting up Drew email on your iPhone located at https://uknow.drew.edu/confluence/display/techdocs/GroupWise+Mobility+Server
Forum: Technology Discussion 06-30-2011, 11:00 PM
Replies: 9
Views: 3,254
Posted By Betsy Black
Please confirm that these are the settings for...

Please confirm that these are the settings for the outgoing mail server:

Outgoing Mail Server
Address: gwsmtp.drew.edu
Port: 2525
Requires authentication: Yes, use the same username/password as...
Forum: Technology Discussion 04-21-2011, 04:24 PM
Replies: 3
Views: 2,291
Posted By Betsy Black
Undeploying Senior Laptops

The CNS Help Desk will once again be offering an undeployed image for seniors to remove the Drew-specific networking software. This year, students will have the option of having an undeployed...
Forum: Technology Discussion 04-21-2011, 04:22 PM
Replies: 7
Views: 3,062
Posted By Betsy Black
We have had to temporarily suspend the Windows 7...

We have had to temporarily suspend the Windows 7 upgrades because the second batch of media we received were not the correct version of Windows 7. As soon as we receive our order with the correct...
Forum: Technology Discussion 03-11-2011, 11:41 AM
Replies: 6
Views: 2,080
Posted By Betsy Black
There have been no changes to the imap...

There have been no changes to the imap configuration for GroupWise. Perhaps try re-entering the server settings, or using a different client such as Thunderbird as this has been tested successfully.
Forum: Technology Discussion 03-01-2011, 09:04 AM
Replies: 7
Views: 3,062
Posted By Betsy Black
Windows 7 now available for Drew laptop models

We are pleased to announce that Microsoft Windows 7 configurations are now available for owners of Drew-issued Lenovo ThinkPad Models T61, junior model T400, sophomore model T400, and SL400c and...
Forum: Technology Discussion 01-18-2011, 12:57 PM
Replies: 11
Views: 3,603
Posted By Betsy Black
Your battery should have an "FRU"...

Your battery should have an "FRU" (Field Replaceable Unit) number on it that you can use to search for a new battery.
Forum: Technology Discussion 01-06-2011, 09:21 AM
Replies: 11
Views: 3,603
Posted By Betsy Black
The cost of a new battery for the junior T400...

The cost of a new battery for the junior T400 model is $95, tax included. Please contact the computer store at x3317 if you're interested in purchasing through Drew.
Forum: Technology Discussion 11-04-2010, 11:24 AM
Replies: 6
Views: 2,135
Posted By Betsy Black
We are currently in the planning stages for...

We are currently in the planning stages for rolling out Windows 7 to the sophomore, junior, and senior classes. There will be a minor cost for media (software DVDs) that will be necessary when you...
Forum: Lost and Found 09-15-2010, 03:09 PM
Replies: 0
Views: 964
Posted By Betsy Black
White Motorola Blur found

T-Mobile provider, in Brothers College ladies room. It has been taken to Public Safety Lost and Found.
Showing results 1 to 25 of 91

 
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