Thread: Help!
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Old 06-18-2005, 10:04 AM
Russell W. Sprague's Avatar
Russell W. Sprague Russell W. Sprague is offline
Join Date: Jun 2005
Location: Hoboken, NJ
Posts: 130

Originally Posted by Sofia Novozilova
For the past semester, a really strange message keeps poping up on my computer. The title of the window is: "mozilla.exe - Entry Point Not Found". Below the title, the following message appears: "the procedure entry point ??0NS_ConvertUTF16toUTF8@@QAE@PBG@Z could not be located in the dynamic link library xpcom.dll"

I have NO idea what it means, but it just KEEPS poping up, over and over and over and all I can do is click "ok" and get frustrated. Oh, and this only happens when I am using Mozilla, not Internet Explorer.

Please help!!!
Did you install the Active X plugin for Mozilla, perhaps? Looking online, that seems to be the most common culprit for that error. The official bug report for that problem can be found here.

Do you have npmozax.dll in C:\Program Files\\mozilla\Plugins ?

If so, with Mozilla closed, rename npmozax.dll to Xnpmozax.dll. See if that gets rid of the error message.
Russell Sprague
Enterprise Applications Administrator and Consultant

the Enterprise Technology Center
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