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Old 03-31-2009, 02:08 PM
Karen M. Kurtyka
Posts: n/a
Default Symantec W32.Downadup Tool- When will it end???

A month or so ago, I had a problem with this removal tool. Even after I ran it as directed twice, the Accept/Decline window would still pop up at startup. I realized this was happening because I had accidentally deleted the log files in the midst of doing a disk clean-up. I ran it one more time and made sure I saved an extra copy of the files just in case. Problem solved...

...until now. I just started up my computer and the Accept/Decline window popped up yet again. This time the log files are indeed present in the correct folder (C:\WINDOWS\FIXDOWNADUP1.LOG AND FIXDOWNADUP2.LOG), so I don't know what's going on. I know that I can go about my daily business ignoring this window, but I don't consider that a long-term solution. I am tired of dealing with this! Is anyone else having this problem?
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