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Originally Posted by Paul R. Coen
After downloading the FixDownadup.exe file, right click on it and select "run as Administrator" for the tool to work correctly.
For on-campus Vista users with Drew-issued computers, running it from the login script runs it as administrator (assuming you are one on that particular computer, so you should be fine.
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I'm grateful that CNS hopped on this problem so quickly. How often does CNS use Symantec to resolve problems like this? I was a bit confused until I went through the email thoroughly because we don't have Symantec listed as our default virus scanning software.
Thanks again for your quick response to this vital issue!
Krista