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Old 09-02-2006, 05:00 PM
Mike Richichi's Avatar
Mike Richichi Mike Richichi is offline
Join Date: Jun 2005
Location: Chatham, NJ
Posts: 220

Our "lemon clause" is 3 major failures within 6 months. If they're spaced out more than that, or determined to be accidental damage, they don't count.

As an aside, this is why we spec 4 year warranties and accidental damage coverage nowadays. A 3 year old laptop, no matter how good, can start to show its age, especially if it's heavily used. I own an R40 that had to get its lid latches replaced, and a new mainboard because the power pin and Ethernet jack weren't holding cables anymore. Doesn't mean it's unreliable.
--Mike Richichi
Director of Computing and Network Services
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