View Single Post
Old 05-24-2010, 08:15 PM
Sharon B. Sundue Sharon B. Sundue is offline
Young Squirrel
Join Date: Jun 2005
Posts: 6
Default Drew GW IMAP Account mysteriously stopped working

Hi There,

I have been using my iPhone with GW IMAP seamlessly for the past year. to configure it originally, I used the very helpful instructions in this thread.

Last Friday, my Account abruptly stopped working. It would neither send nor receive messages. Other accounts, hooked up to POP services continued to function properly.

I tried re-entering my password and the server information, with no success. Tonight, I deleted the account from my phone, then entered all of the server information from scratch. I went back after the "verifying IMAP account information" process timed out, and entered the appropriate ports and SSL information.

I have downloaded the correct security Certificate and installed it to the phone.

The email client on the phone is not providing meaningful troubleshooting feedback. It basically sits on the "Checking for Mail" loop, while no mail is actually downloaded to the client.

Any thoughts? Did some setting (like a port) change last Friday?

Any help that anyone can offer would be greatly appreciated.

Reply With Quote