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  #1  
Old 03-15-2012, 07:05 PM
Eisha Vatsal Eisha Vatsal is offline
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Join Date: Apr 2008
Posts: 34
Default Drew Email sent to iPhone 4

Is there a reason why I cannot get my drew email "pushed" to my iPhone 4 off-campus? My other email accounts are just fine, but with the drew email, I have to personally go to the webmail site to get my mail instead of getting it in my mail app.

Works fine on campus.
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  #2  
Old 03-16-2012, 08:41 AM
Krista White's Avatar
Krista White Krista White is offline
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Join Date: Jun 2005
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Eisha,

Did you set up a POP connection to your Drew account? If so, there is a better way. It sounds like you are not properly synced to the GroupWise mobility server.

The first things you need to do is go to https://ichain.drew.edu/mobility/ and enable your account to connect to the mobility server.

Next, go into Settings -> Mail, Contacts, and Calendars on your Phone
Add Account
Choose Microsoft Exchange
Enter your Drew email address
Enter your username (no @drew.edu afterwards)
Enter your Drew password
Under Description, Type Drew so that you know which mailbox it is
click Next
A nearly identical screen will appear that has a field for the server name. type s.drew.edu into this field
Click Next
Your email address and password will be verified
DO NOT SYNC CONTACTS unless you want to have everyone's email address at Drew downloaded onto your phone.

That should work for you If you have problems with this process, come to the STEL when you're back on campus and we'll help you get it set up properly. We're in the basement of Brothers College in room 6, right across the hall from the CNS Helpdesk.
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Old 03-16-2012, 06:24 PM
Eisha Vatsal Eisha Vatsal is offline
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Join Date: Apr 2008
Posts: 34
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I tried what you had suggested above and now I cannot even get into my mailbox. At least before I could see previous emails and could send emails, now I can't do anything.
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  #4  
Old 03-16-2012, 06:28 PM
Eisha Vatsal Eisha Vatsal is offline
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Join Date: Apr 2008
Posts: 34
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Nevermind, it works. I had to shut off my phone and turn it back on. Thank you!
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