Uploading files via webfiles.drew.edu

[Jessica L. Lakin]

I have often used webfiles.drew.edu to work with files from home. Usually I have no problem uploading files, but lately, I often get the following error message:

The user name or password you entered for area “DREW” on netstorage.drew.edu:443 was incorrect. Make sure you’re entering them correctly, and then try again.

I know that my info is not incorrect, because I am often simultaneously logged into Moodle or my email and that works fine. Moreover, when I actually enter my Drew login and password in the boxes that appear below this error note, that information is not accepted.

Thoughts?