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Old 02-16-2011, 06:23 PM
Mike Richichi's Avatar
Mike Richichi Mike Richichi is offline
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Join Date: Jun 2005
Location: Chatham, NJ
Posts: 220
Default CNS: Emergency server maintenance, 8pm tonight, February 16th

We are still seeing stability issues with our back-end infrastructure services supporting critical campus servers and systems. After careful consultation with our vendors, we have determined the best course of action to be specific patching and reconfiguration of the campus IT infrastructure. This work needs to be completed as soon as possible to avoid future problems with these services, and to allow time for additional troubleshooting if necessary.

We will start this work at 8pm tonight. We will be taking down nearly all campus services such as the web site, email, web services such as Moodle and CampusWeb, and other ancillary network services. Basic Internet connectivity should continue to work for previously logged in computers. We intend to bring up the most important services as quickly as possible; most likely between 60-90 minutes, and the rest of campus services up shortly thereafter. CNS' goal is to always minimize downtime, and we do not take this decision lightly. Our priority will be restoring services as soon as stability and performance can be reasonably guaranteed.

Since campus services may be unavailable normally, we will use our Facebook page and Twitter feed to post periodic status updates during the outage, and to announce restoration of services.

We thank you in advance for your patience.
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--Mike Richichi
Director of Computing and Network Services
http://depts.drew.edu/cns/
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