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Old 02-01-2011, 04:16 PM
Jennifer A. Heise Jennifer A. Heise is offline
Junior Drewid
Join Date: Aug 2005
Posts: 108
Red face PDFs - "File is damaged and cannot be repaired"

FYI, in the library we get errors like this sometimes when someone is opening a scanned PDF or something off of a database like Jstor:
"file is damaged and cannot be repaired"

In general, we've found that switching browsers (opening it in Firefox if you were using IE, and in IE if you were using Firefox) solves it.

However, we've come across another explanation/solution: this problem can be caused by not having enough 'cache' space set in the browser (which would explain why changing browsers would work). To adjust this in Mozilla Firefox, go to Tools -> Options -> Advanced -> Network and set the number for 'offline storage' to something larger like 10 or 20. Then click OK. See if that helps.
--Jennifer Heise
"Comment is free, but facts are on expenses." - Tom Stoppard
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