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Old 06-01-2010, 03:45 PM
Kirstin E. Bethavas Kirstin E. Bethavas is offline
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Join Date: Apr 2007
Posts: 45
Default Setting up IMAP email access on Verizon Samsung Reality

I'm trying to set up mobile email on my Samsung Reality. I entered all of the information on the IMAP settings into the mobile email client, multiple times, but it keeps telling me the server cannot be found. Anyone have any ideas what I'm doing wrong or what I could do to fix it?
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Old 06-01-2010, 04:22 PM
Mike Richichi's Avatar
Mike Richichi Mike Richichi is offline
Join Date: Jun 2005
Location: Chatham, NJ
Posts: 220

Looking up the phone a little, I'm guessing it's a problem with SSL support. Does it give you any error messages other than the server cannot be found? Does it prompt you for using SSL and setting the port number?

You may want to try calling Verizon tech support. They can tell you things that we don't know. You can point them to the configuration information at https://uknow.drew.edu/confluence/di...ent-IMAPAccess and ask them if that's all is needed, or if the phone can be configured with those settings.
--Mike Richichi
Director of Computing and Network Services
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Old 06-01-2010, 04:25 PM
Kirstin E. Bethavas Kirstin E. Bethavas is offline
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Join Date: Apr 2007
Posts: 45

I'll give tech support a try and post back what I find out, if anyone else has the phone/is interested. Thanks!
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Old 01-26-2011, 06:35 PM
Amy N. Guffey Amy N. Guffey is offline
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Join Date: Apr 2008
Posts: 3

I have the same phone and am having the same problems. Has anyone found a solution?
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